Poisons Information Centre at The Children's Hospital at Westmead

Contact details: 

Poisons website

Phone: 13 11 26

Fax:  (02) 9845 3597

Mailing address:
NSW Poisons Information Centre
The Children's Hospital at Westmead
Locked Bag 4001
Westmead, NSW 2145

The NSW Poisons Information Centre provides:

  • Latest poisons information to members of the public
  • Toxicology advice to health professionals on the management of poisoned patients
  • 24/7 call centre service to NSW and after hours call centre for the whole of Australia
  • Liaison with poison centres from around Australia and the world in maintaining education, training and toxicovigilance



NSW handles all poisons information calls from NSW, Tasmania and the ACT. After hours, calls from all of Australia are diverted to the NSW Poisons Information Centre.

We are staffed by pharmacists and science graduates with pharmacology majors, who are specially trained in providing poisons information. The PIC also employs Clinical Toxicologists from around Australia who provide expertise in the medical management of human poisoning and envenoming.

The NSW Poisons Information Centre was established in 1966, originally as an office-hours service which was extended in the early 1970s to a service from 6am till midnight. After-hours calls were taken by unspecialised medical house staff within the Children's Hospital at Camperdown. In 1987, NSW Health agreed to provide 24-hour coverage nationally.