Pain Medicine at The Children's Hospital at Westmead

Contact details

Outpatient consultations

Referrals must be made by a Medical Practitioner by calling the Pain Nurse on 9845 2573 or calling Hospital switch on 9845 0000 and page 6252.

These patients will also need to have a completed Chronic Pain referral form which can be emailed or faxed to the department.

Download the referral form for paediatric chronic pain service

Inpatient consultations

These can be arranged by phoning the Switchboard on (02) 9845 0000 and paging:

  • Pain Fellow (6236)
  • Pain Nurses (6252 or 6151)
  • Anaesthetic registrar (after hours) on 6008

The Children's Hospital at Westmead acute pain team provides a ward round to all wards on a daily basis.

The Hospital provides two Complex Pain clinics each week, one of which is multidisciplinary. Inpatient consultations are also provided. 

The Burns Pain Management Service for The Children's Hospital at Westmead's Burns Unit is the statewide paediatric arm of the NSW Severe Burn Injury Service and is the sole referral centre for all major paediatric burns in NSW.

The Hospital also provides a specialised cancer pain management service.

See also: Palliative Care



Bandaged Bear Outpatient department on Tuesdays and The Child Assessment Centre on Thursdays.


Discuss referral with the nurse practitioner/ co-ordinator of the complex pain clinic on (02) 98452573 or via switchboard, (02) 9845 0000, page 6252 or the pain fellow (page 6236).


Dr John Collins

Clinic days

Tuesday (morning and afternoon) and Thursday (mornings)

Method of referring

Referral form to the specialist by name from GP or other specialist

Clinic function

The clinic runs with a multi-disciplinary team approach - including a pain medicine specialist, physiotherapist, clinical psychologist and nurse practitioner, which treats and manages complex and persistent pain for children up to the age of 18 (new referrals must be under 16 years of age).

Urgent cases

Discuss with Co-ordinator, Pain Nurse or Pain Fellow (see contact numbers, above).


Telehealth video calls

If you have a scheduled appointment with the Complex Pain Clinic you may like to book a telehealth video consultation.

To use the service, the Google Chrome web browser is required. You can download it here. No other special software or plugins are required.

Appointment for this service must be booked in advanced, if you have a booked telehealth video consultation, simply click the start video call button 5 minutes before your booked appointment time.