Visiting a child

Please help keep our patients safe.

In response to coronavirus (COVID-19), the following changes have been made:

  • In most cases, we have restricted visitors to one parent or carer per patient.
  • No siblings or other children are permitted.
  • Strict physical distancing rules are being followed.
  • Our facilities are not open to the general public, except for patients and one parent or carer.
  • Everyone will be screened on entry to our hospitals and visitors must stay home if they’re sick.

If you have been to Victoria or a NSW hotspot within 14 days:

  • Please call ahead if your child has an appointment.
  • Don’t delay if your child needs urgent care, but please alert Emergency Department staff on arrival.
  • Visitors who have been to Victoria or a NSW hotspot within 14 days won't be able to enter the hospitals.

We appreciate your patience and understanding.

Visit our COVID-19 page for more information.

Like to check visiting hours before you come?

Need help with directions or parking?

Here's some information about directions, maps and parking for The Children's Hospital at Westmead.

Food and facilities

There is a cafe and cafeteria inside the The Children's Hospital at Westmead open on weekdays. Services and facilities available include an interpreter service, gift shop, pharmacy, home equipment lending service, chaplaincy services, kids entertainment facilities and a hospital school. Public phones are available at The Children's Hospital at Westmead.

The Hospital also has a number of water refill stations available, one is located on Level 2, outside Outpatients in the Galleria another is located outside on Level 1, as you exit the Hospital towards the Children’s Garden.

Health education material is available from the Kids Health Bookshop.

Gifts for children

Gifts can be bought from the Volunteer Shop or the Chemist, both conveniently located in the Hospital foyer near the front entrance.

The Volunteers Shop stocks a wide range of special gifts.