Visiting a child

Please help keep our patients safe.

In response to coronavirus (COVID-19) we request that:

  • patients are visited by one person at a time
  • only parents, carers or guardians visit patients
  • siblings should not visit the hospital for the time being
  • only one parent/carer should accompany a child to an Outpatient appointment. Please do not bring other children into the Hospital. 
  • social distancing rules are in place and must be observed.

You must not enter our Hospitals if you:

  • have a fever or a cold and flu-like illness or
  • have been overseas in the last 14 days or
  • have been in contact with anyone who has COVID-19 in the last 14 days.

We appreciate your patience and understanding.

Like to check visiting hours before you come?

Need help with directions or parking?

Here's some information about directions, maps and parking for The Children's Hospital at Westmead.

Food and facilities

There is a cafe and cafeteria inside the The Children's Hospital at Westmead open on weekdays. Services and facilities available include an interpreter service, gift shop, pharmacy, home equipment lending service, chaplaincy services, kids entertainment facilities and a hospital school. Public phones are available at The Children's Hospital at Westmead.

The Hospital also has a number of water refill stations available, one is located on Level 2, outside Outpatients in the Galleria another is located outside on Level 1, as you exit the Hospital towards the Children’s Garden.

Health education material is available from the Kids Health Bookshop.

Gifts for children

Gifts can be bought from the Volunteer Shop or the Chemist, both conveniently located in the Hospital foyer near the front entrance.

The Volunteers Shop stocks a wide range of special gifts.