Who's who at the hospital?

There are lots of different people who work in hospitals.

Here is a list of some of the different jobs they have.

If you are not sure what someone’s job is in the hospital, don’t be scared to ask them.


Anaesthetists are special doctors who help you to have a very deep sleep if you have to have an operation or a procedure at the hospital.  They make sure you don’t hear, see or feel anything and you wake up when it is all finished.


Cleaners help to keep the hospital safe by making sure that it is clean and germ-free. You might have a cleaner come into your hospital room.


Doctors know a lot about your body and what to do if things aren’t working properly.  They do tests to see what is wrong and order special medicines to make you feel better.

NUMs (Nurse Unit Managers)

NUMs are in charge of the ward or the area you are visiting.  They make sure that the ward is running well and can help you if you have any questions or worries.

CNCs (Clinical Nurse Consultants)

CNCs are nurses who are experts in a certain area, such as asthma or diabetes. They will often be the main person to talk to you or your family about your visits and appointments to hospital.


Nurses work all around the hospital caring for patients. They will ask to weigh you and measure your height or take your ‘obs’ – that means to check your heart, pulse, temperature and lungs.


Audiologists know a lot about ears and hearing. They often do special tests to see how your hearing is working and to help you if it isn’t.


Dieticians know a lot about food, like how much food you need for your size, what foods are good to eat and how your body can get the energy it needs if you can’t eat for a while.

Food Services staff

Food Services staff bring food at meal times.  If your doctor has said that you can only eat certain foods, they will bring you a tray. Otherwise, you can choose what you would like to eat from the food trolley.

Music Therapists

Music Therapists know a lot about music! They can help you to listen to music that you like, play music and sometimes even write your own songs! They use music to help you feel better and to express how you feel about being sick.

Occupational Therapists

Occupational Therapists help sick kids to play and learn and feel more confident with the things that are done at home and school. They might help with wheelchairs, give exercises to strengthen the body or play games to test your mind. Sometimes they go to your house to see if they can make any changes that will make life easier when you go home from hospital.



Orthotists use plaster, plastic, foam and tools to make braces that go onto your body. These braces are called orthoses. They can be big or small and can go onto your feet, legs, back or head. Orthoses can help you stand or walk, protect you, support you and sometimes prevent pain. Orthotists measure and take casts of patients to make orthoses that fit them perfectly.


Physiotherapists know a lot about the muscles in your body and how they work.  They can help you if you are having trouble getting your muscles to work properly.

Child Life Therapists;

Child Life Therapists teach kids about the people you might meet in hospital, the equipment you might see and about any medicines, tests, procedures or operations you might need to have.  They also know fun things for you to do while you are hanging out in hospital.


Pharmacists are experts about medicines and will help your doctor to decide which medicines will be best for you, how much you need to take and when. Sometimes they make special medicines just for you.


Porters help to move patients around the hospital. Sometimes they will push you in a bed or a wheelchair if you need to move to another ward or go for a special test or scan.


Psychologists are interested in how kids and their families think and feel about their health. They help children and young people to adjust to being sick and to cope with how this will change their life. They can help you cope with treatments that are difficult, worrying or time-consuming.


Radiographers use high-tech machines to take pictures of the inside of your body.


Surgeons are doctors who specialise in doing operations. Some specialise in parts of the body, such as Orthopaedic surgeons, who do operations on muscles or bones.

Speech Pathologists

Speech Pathologists work with kids who find it hard to speak, read and understand others.  They also work with people who can’t speak by using their, pictures, books and special computers. Sometimes they work with babies, children and adults who have difficulty eating, drinking and swallowing.

Clinical Support Administrators

Clinical Support Administrators help make the hospital ward run smoothly. They will do things like help parents fill in paperwork and direct people at the ward entrance.


Volunteers donate their time to the hospital and help in many different ways. Sometimes they cuddle babies or take them for walks so that parents can rest, do craft or activities with kids, work in the Volunteer Shop or help out in various departments.

Clown Doctors

While in hospital you might be lucky enough to have a visit from a very special doctor – a Clown Doctor! Clown Doctors visit all wards within the hospital with the aim of bringing a little fun and silliness to brighten up your day. It’s really hard to keep a sad face when the Clown Doctors are around!

Live Wire Facilitators

Live Wire Facilitators work for the Starlight Foundation and deliver fun and creative workshops for teenagers in the hospital, such as song writing, film making, animation or art and craft.

Starlight Room

The Starlight Express Room is a doctor and nurse-free zone where kids and teens can come for some fun and mayhem, including the latest computer games, movies, crafts and activities.

Kids who are too sick to leave their beds can join in the fun via the daily Captain Starlight shows that are broadcast to their bedside TVs.

Join Captain Starlight for Starlight Hits in the Starlight Express Room and via starlight TV. Starlight Hits is an interactive fun Music program.

Request your favourite  music video clips from the latest top 40 hits to the classics.

Starlight Hits Hours Monday – Thursday  6.00pm – 7.30pm.

A visit to the Starlight Room is a must during your hospital stay!