Community language resources

We provide some information in translation. Don't forget that specialist interpreters may be available to help you when you visit our hospitals.

Complaints, compliments, concerns

This is where you can download a 'Complaints, compliments, concerns brochure' in a community language.

Fact sheets

A number of our resources have been translated into community languages. Have a look at fact sheets.

Health Care Interpreter Service (HCIS)

The Health Care Interpreter Service is the specialist health interpreter service, a unit of Western Sydney Area Health Service. It provides face-to-face interpreting for the Hospital. It also trains Hospital staff to work with interpreters and remains the first point of contact for staff enquiries about interpreting.

For a HCIS interpreter, telephone 9840 3456. The service is available 24 hours a day, 7 days a week.

Translating and Interpreting Service (TIS)

The Translating and Interpreting Service is a national service, a unit of the Commonwealth Department of Immigration. The Hospital does not use TIS for on-site interpreting.

For a TIS interpreter, telephone 131 450. The service is available 24 hours a day, 7 days a week.

Auslan Interpreter Services

Australian sign language (Auslan) interpreters for the deaf community are available through the NSW Health Care Interpreting Services (HCIS).

Watch the video.