Food | Facilities | Activities

This section provides information on the food, facilities and support services available at the Sydney Children's Hospital, Randwick.

You can also read more about food and nutrition in NSW hospitals and bringing food to hospital.

Interpreter service

Sydney Children's Hospital, Randwick uses two interpreting services — one for interpreting in-person, the other for interpreting via telephone. If you need the help of an interpreter while in hospital, please ask a member of staff to book one in for you. 

Sydney Children's Hospital Foundation gift shop

The Sydney Children's Hospital Foundation Gift Shop stocks all the essentials for a hospital stay plus newspapers, magazines, health education material and a wide range of special gifts. All profits from the shop are donated to the Sydney Children's Hospital.

The Foundation Gift Shop is located on the ground floor of the Barker Street entrance to the Randwick Campus and is open from 7.30am-5.30pm, Monday to Friday and from 9.30am-1.30pm on Saturdays.

Sunny's Cafe

Sunny's Cafe provides delicious food for the patients, parents, staff and visitors with all profits supporting Sydney Children's Hospital, Randwick.

The cafe is located on Level 0 of the Hospital and is open from 6am-5pm, Monday to Friday and from 8am-2pm, Saturdays and Sundays.

Wifi

Trying to pass the time while in hospital is not always easy, which is why we are excited to announce the launch of our free guest WiFi. Patients and their families can now use the WiFi, provided by NSW Health, to stay connected and entertained during their visit.

To connect to the guest WiFi, all you need to do is:

  • Make sure WiFI is selected on your smartphone, tablet, laptop or other WiFi enabled device.
  • Select ‘NSW_Health_Guest_SCH’
  • Follow the prompts

If you have any feedback or suggestions about the service, please be sure to complete the survey while you are connected.

Pharmacy

A retail Pharmacy is located in the Barker Street Entrance Foyer, opposite the Credit Union and Chapel. The pharmacy supplies all NHS, PBS and discharge prescriptions.

The Pharmacy is open 7 days a week, Monday - Friday: 8:00am-6:00pm, Saturday - Sunday: 10:00am-4:00pm.

Home equipment lending service

The Home Equipment Lending Pool (HELP) Centre provides paediatric patients of the Sydney Children's Hospital, Randwick with acute or chronic conditions, access to the temporary provision of approved equipment/consumables.

Chaplaincy services

Chaplaincy Services provides Pastoral care of children, families and staff, providing a listening ear, prayer, religious and spiritual guidance, church sacraments. Anglican, Catholic, Presbyterian, Uniting Church and Salvation Army Chaplains are based at the hospital.

The Chaplaincy Service is able to assist in arranging contact with spiritual leaders of other denominations or other faiths. The Campus Chapel is located in the Barker Street Entrance Foyer, next to the Endeavour Credit Union. A prayer room is available in the adjoining Royal Hospital for Women on Level 0.

Starlight Express Room

The Starlight Express Room in the Sydney Children's Hospital, Randwick is a not-for-profit center dedicated to brightening the lives of hospital patients, with fun, entertainment and laughter, with many programs and activities to distract the children from their illnesses and lift their spirits.

Ronald McDonald House Family Room

The Ronald McDonald Family Room at Sydney Children’s Hospital, Randwick is a sanctuary for parents who have a child being treated at the Hospital. With the convenience and comfort of a home environment, it provides an opportunity for families, no matter where they live, to take a break from the ward, meet and spend time together in a relaxing environment. The room provides a communal kitchen, dining area, lounge room with television and children’s movies, computer, laundry, bathroom and two bedrooms for day naps. Guests can help themselves to a free cup of coffee or tea as well as make a bite to eat.

All patients must first seek permission from their nurse or Nurse Unit Manager before entering the Family Room.

To protect the health and safety of patients and families, we kindly advise that any child or adult who is unwell should not enter the Family Room. Please note that anyone with signs of illness may be politely asked to leave the Family Room.

The Family Room is located on Level 2 of the hospital, just opposite the lifts and is open from 8am-9pm, Monday to Friday and 9am-to 6pm on Saturdays and Sundays.

For more information contact Family Room Coordinator, Ronald McDonald Family Room, Randwick on (02) 9382 2932.

Child Life Therapy

The Sydney Children's Hospital, Randwick Child Life Therapy Department offers education and support of patients and their families through the provision of Therapeutic Play, Medical Play, Procedural Education and Distraction Techniques.

Music Therapy addresses a child's physical, emotional, intellectual and/or social needs through the medium of music. Interventions include singing familiar songs, creative musical improvisation, distraction, songwriting and filming and editing music videos of original compositions.

The contact number for Play Therapy is: (02) 9382 6984. Music Therapy is: (02) 9382 1533.

Hospital school

The Sydney Children's Hospital School is a Kindergarten to Year 12 School for Specific Purposes operating within Sydney Children's Hospital, Randwick and is a joint venture between the hospital and NSW Department of Education and Training. The school services patients enrolled in schools, both public and private. Siblings of patients may also attend the hospital school in consultation with the Principal. The school provides service in both primary and high school classrooms and across public, private and adult wards. Meeting the challenges of ensuring equity, continuity and normality for hospitalised students is an important focus and is fundamental to the success of all students in the school. The school has multi-staged classrooms, Kindergarten to Year 6 and Year 7 to Year 12, with additional multi-purpose rooms. A courtyard playground is used for outdoor activities and programs as well as for recess.

Public phones

Public phones are available at the northern end of the main corridor on Level 0 and the Emergency Department of the Sydney Children's Hospital, Randwick.