Changes to Visitor Guidelines

In response to COVID-19 and the increased number of cases in the community, our visitor guidelines have temporarily changed. While we know these changes are difficult, they are essential to keep our vulnerable patients, families and staff safe, which is always our number one priority.  

Under the new temporary restrictions:

  • Only one parent/carer can visit their child per day.
  • In most areas, two parents/carers can accompany their child upon admission and discharge for 15 minutes.
  • A 15 minute ‘handover’ period per day is also supported while the child is in hospital, to allow parents/carers to discuss their child’s care. To find out more, please speak to your child's health care team.
  • Unfortunately, siblings are not able to visit at this time. We encourage virtual visits using platforms like Facetime or WhatsApp. If you need access to a tablet for video conferencing, please speak to your child’s Nurse Unit Manager.
  • All visitors will be screened upon entry and must stay home if sick or if they have visited a COVID-19 case location.
  • All visitors over the age of 12 need to wear a mask in all areas of the hospital.
  • Hand washing and physical distancing guidelines should be maintained at all times, to help protect vulnerable patients and families.

These temporary visitor guidelines are regularly reviewed and adapted, taking into consideration changing public health advice and the wellbeing of children and families. Exceptions are always considered and our clinical teams are committed to working with families to determine the best and most compassionate outcome according to the patient and family’s individual needs.

Families are encouraged to discuss any questions or concerns directly with their child’s health care team. 

For further information, visit our COVID-19 webpage