Contact or visit a hospital
To get in touch with one of our hospitals, or to find directions, follow the links below:
- Contact us on (02) 9845 0000 or visit The Children's Hospital at Westmead
- Contact us on (02) 9382 1111 or visit Sydney Children's Hospital, Randwick
Deaf, hearing-impaired or speech-impaired customers can contact us through the National Relay Service.
Give them the hospital's number and they will connect you.
For more information, see www.relayservice.gov.au
Be aware that hospital visiting hours may vary from ward to ward. Note that most wards have a 'quiet time' in the afternoons between 12:30pm and 2pm, when children and infants sleep. Please respect other patients and families during this time.
For detailed information about visiting hospital or what to expect when you have a family member or friend stay in hospital, go to Your family's visit to hospital.
Contacting a clinic, ward or service
Search in Find a service for information on all of the hospital's services and departments, staff and clinics.
Compliments, complaints or concerns
We encourage you to voice any concerns you have about the care your child and family are receiving at Sydney Children's Hopsitals Network . In the first instance, please speak with a member of your child’s health care team or the Nursing Unit Manager of your ward. If after discussion with the team or the Nursing Unit Manager you’re not satisfied, you can:
Email The Children's Hospital at Westmead or contact the Patients' Friend on (02) 9845 3535.
Email Sydney Children's Hospital, Randwick or contact the Patients' Friend on (02) 9382 0680.
The Sydney Children's Hospitals Network also encourages and values feedback from patients, families and visitors to - have your say.
Contact Newborn and paediatric Emergency Transport (NETS)
Street address: 170 Hawkesbury Road, Westmead NSW 2145
Postal address: PO Box 205, Westmead NSW 2145
Office telephone: (02) 9633 8700
Donation hotline: 1800 10 NETS (6387)
Fax: (02) 9633 8782
Contact Pregnancy and newborn Services Network (PSN)
Street address: 170 Hawkesbury Road, NETS Base, Level 3 Westmead NSW 2145 Australia
Phone: (02) 9633 8850 or (02) 9633 8860
Contact the Children's Court Clinic
Street address: 2 George Street, Parramatta (Corner O'Connell St)
Postal address: Children's Court Clinic, Locked Bag 4001, Westmead NSW 2145
DX DX 8257 Parramatta
Phone: (02) 8688 1530
Fax: (02) 8688 1520