Contact

On-call Infectious Diseases consultant: Contacted through the switchboard at (02) 7825 0000

Email: SCHN-CHW-Outpatients@health.nsw.gov.au

About our service

Infectious Diseases service:

We provide a consultative service, including advice and clinical patient review to internal clinical departments, metropolitan and rural hospitals, and medical practitioners.

We provide Tuberculosis testing, surveillance and follow-up. 

Microbiology, Virology and Molecular Pathology:

We provide an integrated and comprehensive laboratory diagnostic service to patients.

We identify micro-organisms and where appropriate perform sensitivity testing, and provide phone advice regarding significant microbiology or virology results and optimal therapy.

Services include the diagnostic laboratories of microbiology, virology and molecular pathology and antimicrobial stewardship.

Referral process for clinicians

Our department is using Consultmed to manage referrals. The Consultmed platform allows health professionals to send e-referrals to us securely.   

Consultmed questions and technical support: helpdesk@consultmed.co

Referral and appointment process for parents and carers

Request a referral

To make an appointment at our clinic, you will need a referral from your GP, paediatrician or specialist. 

They will assess your child, discuss your concerns, and make a referral to the appropriate service.  

Track your referral

Our department uses Consultmed to manage referrals. Your referring clinician sends the e-referral to us using the secure Consultmed platform.  

Once we receive the referral, we will send you an email with your tracking information. We will update you as we process the referral and book your appointment. 

To receive these updates, please ask your referring clinician to include your email on the referral.  

If your clinician has questions about Consultmed or require technical support, they can contact helpdesk@consultmed.co.  

Need support?

If you need help or have questions about the referral and appointment process, please contact us.  

SCHN-CHW-Outpatients@health.nsw.gov.au

Patient and family support

A smiling Aboriginal family.
Our Aboriginal Hospital Liaison and Education officers play an important role in the care and welfare of and advocacy for Aboriginal patients and families, helping ensure a responsive and respectful patient journey.
A young girl sits on her mother's lap on a hostpital bed.
We can arrange a free interpreter for you. Interpreters are available for over 50 languages. Tell us which language you speak when your child is admitted, or let your nurse know.
A mother holds her baby as she uses her smartphone.
The Cartula Health app helps manage and inform you about your healthcare journey at the Sydney Children’s Hospitals Network. You can organise your appointments and hospital documents all in one place!