Contact

Contact the Aboriginal Hospital Liaison Officer 

Phone: (02) 7825 2641 or (02) 7825 2642

 

About our service

We provide a range of services and support for Aboriginal patients and families.

Our service works closely with:

For client support in urgent or essential issues, the Social Work department can help.

Aboriginal Hospital Liaison Officer

The Aboriginal Liaison Officer can support you in finding the right service, setting up appointments and in providing the right information to clinicians.

They will assist you with hospital admission, treatment, case management, referral, discharge and follow-up treatment.

Referral process for clinicians

Our department is using Consultmed to manage referrals. The Consultmed platform allows health professionals to send e-referrals to us securely.   

Consultmed questions and technical support: helpdesk@consultmed.co

Referral and appointment process for parents and carers

Request a referral

To make an appointment at our clinic, you will need a referral from your GP, paediatrician or specialist. 

They will assess your child, discuss your concerns, and make a referral to the appropriate service.  

Track your referral

Our department uses Consultmed to manage referrals. Your referring clinician sends the e-referral to us using the secure Consultmed platform.  

Once we receive the referral, we will send you an email with your tracking information. We will update you as we process the referral and book your appointment. 

To receive these updates, please ask your referring clinician to include your email on the referral.  

If your clinician has questions about Consultmed or require technical support, they can contact helpdesk@consultmed.co.  

Need support?

If you need help or have questions about the referral and appointment process, please contact us.  

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Other Aboriginal Health Services

Aboriginal Medical Service Co-operative Ltd, Redfern

  • 36 Turner St, Redfern NSW 2016
  • Phone (02) 9319 5823

Tharawal Aboriginal Corporation Aboriginal Medical Service

Western Sydney

  • 2 Palmerston Road, Mt Druitt NSW 2770
  • Phone: 1800 225 363 or (02) 9832 1356

NSW Health provides culturally safe services for mothers and babies, and pregnant women.

Patient and family support

A smiling Aboriginal family.
Our Aboriginal Hospital Liaison and Education officers play an important role in the care and welfare of and advocacy for Aboriginal patients and families, helping ensure a responsive and respectful patient journey.
A young girl sits on her mother's lap on a hostpital bed.
We can arrange a free interpreter for you. Interpreters are available for over 50 languages. Tell us which language you speak when your child is admitted, or let your nurse know.
A mother holds her baby as she uses her smartphone.
The Cartula Health app helps manage and inform you about your healthcare journey at the Sydney Children’s Hospitals Network. You can organise your appointments and hospital documents all in one place!