Cleft lip and palate, The Children's Hospital at Westmead

Contact

Phone: (02) 7825 2079

Email: SCHN-CHW-CleftPalateClinic@health.nsw.gov.au

Location: Speech Pathology Department, Outpatients Street, Level 2

About our service

The Cleft Palate service offers an Outpatient Clinic that provides assessment and treatment planning for children with:

  • Cleft lip and/or cleft palate conditions
  • Speech disorders related to velopharyngeal dysfunction

The Australian Government provides some financial support for selected aspects of care for children with cleft conditions. See the Services Australia website for more information.

Referral process for clinicians

Our services use Consultmed to manage referrals. The Consultmed platform allows health professionals to send e-referrals to us securely.  

Important: We have two Consultmed accounts, one for The Children's Hospital at Westmead and one for Sydney Children's Hospital, Randwick. Please select the relevant service when using Consultmed.

Consultmed questions and technical support: helpdesk@consultmed.co

Upload a referral

Appointment process for parents and carers with a referral

Upload your referral

A medical referral is required for your baby or child to attend the Cleft Palate Clinic. This referral can come from your family doctor (GP) or from a specialist such as a Paediatrician, ENT Surgeon etc.

The Clinic encourages referrals to be sent via ConsultMed. All referrals will be triaged prior to an appointment being offered.

The Clinic only accepts referrals for new patients under 16 years of age.

Track your referral

Once we receive the referral, and it has been triaged, we will contact you to book your appointment. 

Waiting times vary based on urgency. Please be aware we have a long wait list.

If your clinician has questions about Consultmed or require technical support, they can contact helpdesk@consultmed.com

Need support?

If you need help or have questions about the referral and appointment process, please contact us.  

Handbook for parents and carers

We have answers to some of your questions.

See the Cleft lip and palate handbook
A young boy with a cleft palate smiles.

Support services

A smiling Aboriginal family.
Services for Aboriginal families
Our Aboriginal Hospital Liaison and Education officers play an important role in the care and welfare of and advocacy for Aboriginal patients and families, helping ensure a responsive and respectful patient journey.
A young girl sits on her mother's lap on a hospital bed.
Interpreter and translation services
We can arrange a free interpreter for you. Interpreters are available for over 50 languages. Tell us which language you speak when your child is admitted, or let your nurse know.
A mother sits with her baby at a laptop.
Virtual care (telehealth) services
Virtual care, previously known as telehealth, allows patients. their families and carers to access healthcare services without leaving their home or community.