Contact

Phone: (02) 9382 1470

Location: The Outpatients Department, level 0, Sydney Children’s Hospital, Randwick. 

About our service

A cleft lip or palate develops during the early stages of pregnancy, when gaps in a baby's face and mouth structures don't close as they should. This causes problems with feeding and speech as the child develops.

The Cleft Lip and Palate service provides:

  • consultative and management services for cleft lip and palate patients
  • early post natal consultation
  • management of early feeding
  • investigation of possible causation and genetic advice (through the Genetic Clinic).

Our team works together with families to plan surgery and follow up for cleft conditions. Speech pathology and orthodontic review is provided with treatment when required.

The Australian Government provides Medicare benefits for children with cleft palate conditions. 

Referral process for clinicians

Our department is using Consultmed to manage referrals. The Consultmed platform allows health professionals to send e-referrals to us securely.   

Consultmed questions and technical support: helpdesk@consultmed.co

Referral and appointment process for parents and carers

Request a referral

To make an appointment at our clinic, you will need a referral from your GP, paediatrician or specialist. 

They will assess your child, discuss your concerns, and make a referral to the appropriate service.  

Track your referral

Our department uses Consultmed to manage referrals. Your referring clinician sends the e-referral to us using the secure Consultmed platform.  

Once we receive the referral, we will send you an email with your tracking information. We will update you as we process the referral and book your appointment. 

To receive these updates, please ask your referring clinician to include your email on the referral.  

If your clinician has questions about Consultmed or require technical support, they can contact helpdesk@consultmed.co.  

Need support?

If you need help or have questions about the referral and appointment process, please contact us on (02) 9382 1470.

Clinic information

The clinic manages the assessment and management of children with cleft lip and/or palate.

Our clinic team sees patients through the Hospitals outpatients department and a referral is required for an appointment at this clinic.

Where: The Outpatients Department, level 0, Sydney Children’s Hospital, Randwick.

Phone: (02) 9382 1470

Handbook for parents and carers

We have answers to some of your questions.

Patient and family support

A smiling Aboriginal family.
Our Aboriginal Hospital Liaison and Education officers play an important role in the care and welfare of and advocacy for Aboriginal patients and families, helping ensure a responsive and respectful patient journey.
A young girl sits on her mother's lap on a hostpital bed.
We can arrange a free interpreter for you. Interpreters are available for over 50 languages. Tell us which language you speak when your child is admitted, or let your nurse know.
A mother holds her baby as she uses her smartphone.
The Cartula Health app helps manage and inform you about your healthcare journey at the Sydney Children’s Hospitals Network. You can organise your appointments and hospital documents all in one place!