Pharmacy at The Children's Hospital at Westmead
- Ph: (02) 9845 0000
- Fax: (02) 9845 2709
For repeat presecription requests, email us:
We're located on Level 2 on Ward Street.
The Children's Hospital at Westmead provides a pharmacy service for patients. Your child's doctor may prescribe medication for your child through the Hospital's Pharmacy.
In some cases, medications are provided for families on an ongoing basis. Others will be given prescriptions to purchase medications from a community chemist/pharmarcy.
A public chemist/pharmacy is located in the Hospital foyer for the convenience of families and visitors.
See Poisons Information Centre for information about what to do in the event of a medication poisoning.
- Monday to Friday 9am - 8pm
- Saturday 9am - 12 Noon (collection of pre-ordered medications only)
Pharmacy service details
Ordering of outpatient medications
There are several options for ordering your child's medication:
- Order your child's medications from the Pharmacy with our online form
- Order your child's medications by phoning the Pharmacy on (02) 9845 2711 and leaving a message for the Medication Ordering Service (24 hours). Follow the prompts.
- Order your child's medication by email:
Sydney families email address is SCHN-CHW-OPDRepeat@health.nsw.gov.au
Country families email address is SCHN-CHW-TNTRequest@health.nsw.gov.au
Orders can only be processed Monday to Friday between 9am and 4pm.
- All medication orders will need to be placed three business days before required.
- If your medication is manufactured by us (usually a liquid) it may not be ready until after 5pm on the day of collection.
Pharmacy will prepare special mixtures, creams etc as these are easier for children to use than commercially available adult dose forms. All preparations are compounded according to principles of Good Manufacturing Practice.
We need at least three business days notice for medication orders as this is an individual service that is extremely time-consuming and we need to schedule in advance so all our patients will have the medication they need, when they need it.
A Drug Information Service is provided for Hospital staff during business hours. We also provide general medication information for parents carers within the Hospital.
When patients, both private and public, leave hospital after an admission, they will be given a small supply of the medication prescribed by their doctor.
If you child needs to continue the medication you will need to take a prescription to your local chemist/pharmacy.
- The Hospital Pharmacy can provide one month's supply of prescribed medications each time.
- If your child goes to an outpatient clinic and is a public patient, they will receive one month's supply and two repeats - three months supply in total (as per NSW Health Policy Directive PD2009).
- If your child goes to an Outpatient clinic and is a private patient, you will need to take their prescriptions to a community chemist/pharmacy, unless the medication is only available through the Hospital.
- Prescriptions with repeats will be held on file in the Pharmacy until required/finished.
- Patients from country areas will be given up to three months medication supply (stock allowing) and their repeat prescriptions will be couriered to them via TNT if they are not attending the Hospital again within the appropriate time.
- Other requirements, such as authorities for special drugs (antibiotic approvals, SAS, S100 or Drug Committee approval), must be completed and current before outpatient medication can be supplied.
- If you have a Concession Card, this will need to be verified each time.
- General patients: $39.50 per one month supply
- Health Care and Concession Card holders: $6.40 per one month supply
- Safety Net Entitlement Card holders: No charge
Medication charges are determined by the Department of Health and are reviewed annually.
The videos listed below will help prescribers to write complete, accurate and safe prescriptions thus:
- Improving patient safety
- Pharmacy turnaround times
- Patient flow
Please look at these resources and encourage your prescribing colleagues to do the same and use these educational tools to improve your prescription writing skills for safety of patients.
- Peter Barclay (Pharmacy Director)
- Demiana Yaacoub (Acting Deputy Director)