Contact

Phone: (02) 7825 3999 or (02) 7825 3997

Gastroenterology: SCHN-CHW-Gastroenterology@health.nsw.gov.au

IBD service: SCHN-CHW-IBDService@health.nsw.gov.au

Location: Diagnostic Services building, level 1 

About our service

The Gastroenterology department provides inpatient and outpatient service for:

  • general gastroenterology
  • inflammatory bowel disease (IBD)
  • hepatology
  • liver transplant
  • cystic fibrosis
  • non-CF pancreatic disease
  • clinical nutrition
  • parenteral nutrition 
  • developmental disability associated dysphagia for children within NSW.

Our service delivery includes patients with liver disease and/or requiring liver transplantation from the ACT and Western Australia.

We are also the paediatric arm of the Australian National Liver Transplant Unit, the largest centre in Australia for children needing liver transplantation.

Children with liver disease are sometimes cared for by other hospitals then referred to The Children's Hospital at Westmead when transplant becomes necessary. Children come from SA, WA and ACT to receive life-saving transplants at The Children's Hospital at Westmead. 

Liver transplant involves the transplantation of a donated organ or, where no donor match can be found, a partial transplant from a living donor (such as a family member).

Referral process for clinicians

Our department is using Consultmed to manage referrals. The Consultmed platform allows health professionals to send e-referrals to us securely.   

Tertiary referral service, to Paediatricians only. Referrals from GPs will only be accepted in exceptional cases.  

Consultmed questions and technical support: helpdesk@consultmed.co

Upload a referral

Referral and appointment process for parents and carers

Request a referral

To make an appointment at our clinic, you will need a referral. Our service is primarily a tertiary referral service, to Paediatricians only. Referrals from GPs will only be accepted in exceptional cases.

Referrals are accepted up to a child's 16th birthday.

Track your referral

Our department uses Consultmed to manage referrals. Your referring clinician sends the e-referral to us using the secure Consultmed platform.  

Once we receive the referral, we will send you an email with your tracking information. We will update you as we process the referral and book your appointment. 

To receive these updates, please ask your referring clinician to include your email on the referral.  

All referrals will be triaged and some may be declined due to our inability to satisfy demand. The referring doctor will be advised directly. For many clinical problems prior assessment by a general paediatrician is preferred.

If your clinician has questions about Consultmed or require technical support, they can contact helpdesk@consultmed.co.  

Need support?

If you need help or have questions about the referral and appointment process, please contact us.  

Gastroenterology email: SCHN-CHW-Gastroenterology@health.nsw.gov.au

IBD service email: SCHN-CHW-IBDService@health.nsw.gov.au

If your child is unwell

If your child is unwell with cough, cold, runny nose or flu–like symptoms please take them to the GP or the Emergency Department for review. You will need to call ahead.

However, if your child has a fever greater than 38 degrees and has a central venous access device, they should present to ED as per usual management.

Your child’s medical team will be contacted on arrival to ED as required. 

Clinic information

Gastroenterology outpatient clinics

Inflammatory Bowel Disease clinic

General Gastroenterology clinic

  • Wednesday mornings

Liver clinic

  • Tuesday mornings

Please email schn-chw-outpatients@health.nsw.gov.au to arrange follow-up appointments. 

Gastroenterology clinics

Location: Children's Hospital Medical Centre, Suite 16, Level 2, Hainsworth Street, Westmead (next to the multi-storey carpark)

A current referral letter from your doctor addressed personally to the Gastroenterologist, is required.

Patients are charged the current Scheduled Fee with 85% rebate from Medicare.

  • Dr Susan Siew:  Monday morning
  • Dr Shoma Dutt:  Tuesday morning
  • Dr Ted O'Loughlin: Wednesday morning
  • Dr Juliana Puppi: Wednesday morning
  • Dr Michael Stormon: Wednesday morning (SSR Liver, Viral Hep Clinic, GI Clinic)

Liver service

Liver clinic

Contact a Liver nurse

Due to reduced staff, please use email to contact a Liver nurse. We will reply during business hours. Please do not call the office.

Medications

  • Children should continue to take their prescribed medicine. It's important to have an adequate supply.
  • We require at least one week’s notice for all scripts. Please organise all external scripts with your GP being aware there may be a delay in GP appointments.

Blood tests

We will discuss which blood tests are required with you at your appointment.

Intestinal Rehabilitation clinic

  • Wednesday morning (monthly).
  • Located in the Children’s Hospital Medical Centre, Suite 16, Level 2, Hainsworth Street, Westmead (next to the multi-storey visitor’s carpark). 
  • A current referral letter from your GP addressed to Dr Juliana Puppi is required. 
  • Please email SCHN-CHW-Gastroenterology@health.nsw.gov.au to make or change an appointment, provide a referral letter or to update your details. 

Contact us

Private patients

Dr Shoma Dutt

  • Children's Health Hub, Suite 120/24-28 Mons Road, Westmead (alternate MONDAY afternoon)
  • Phone: (02) 8528 2532 | Fax: 9012 0030 | info@chhub.com.au

Dr Cheng Hiang Lee

Dr Annabel Magoffin

Dr Edward O'Loughlin

  • Children's Health Hub, Suite 120/24-28 Mons Road, Westmead 
  • Northern Beaches Paediatrics, 105 Frenchs Forest Rd, Frenchs Forest 2086
  • Sydney Gastrointestinal Specialist, 38 Denistone Rd, Eastwood  2122
  • Phone: (02) 8528 2532 (TUE/FRI) | info@chhub.com.au

Dr Juliana Puppi

  • Complete Health Australia, G11/2-4 Aberdour Avenue, Rouse Hill NSW 2155
  • Phone: 1300 874 325 |Fax: 02 8080 8115 | admin@completehealthaustralia.com.au
  • Thursday afternoons (weekly) and Fridays (monthly)

Dr Michael Stormon

Dr Kunal Thacker

  • Children's Health Hub, Suite 120/24-28 Mons Road, Westmead
  • Northern Children's Specialist Centre, 68 Christie St, St Leonards
  • Suite 4/L2, 171 Bigge St, Liverpool
  • Suite 6&7, 82-84 Queen St, Campbelltown 
  • Phone: (02) 8528 2532 | Fax: 9012 0030 | info@chhub.com.au

Dr Harveen Singh

  • Campbelltown Public Hospital | swslhd-ctnchildrensopd@health.nsw.gov.au
  • Children’s Health Hub, Suite 120/24-28 Mons Road, Westmead | Phone: (02) 8528 2532 | info@chhub.com.au 
  • Suite 101, Bankstown Hospital Medical Centre, 68 Eldridge Road, Bankstown 2200 | (02) 9793 2107 | Fax: (02) 9793 2176

Telehealth appointments

Rural patients and some patients who are well may be monitored via appointments using the Telehealth service, My Virtual Care, using Safari or Chrome web browser. 

If you are scheduled for a Telehealth appointment you will need a computer or laptop with a webcam or other smart device (mobile phone) and Chrome browser.

  • Log on at least 5 minutes before your child's appointment time.
  • You will be allocated an appointment time for your child to be reviewed by their doctor and the team.
  • Please ensure your child's height and weight has been recorded prior to your appointment.
  • Pathology test forms and scripts will be emailed whenever possible.
  • Prescriptions usually will be sent directly to your local Pharmacy.
  • We will let you know if you need blood tests at your local pathology collection centre.
  • You will also need a current letter of referral from your GP. 

Factsheets

Browse all Factsheets

Support organisations

Inflammatory Bowel Disease (IBD) information for parents and carers

We've put together some information about the condition to help answer some common questions from parents and carers.

See the Inflammatory Bowel Disease (IBD) handbook

Patient and family support

A smiling Aboriginal family.
Services for Aboriginal families
Our Aboriginal Hospital Liaison and Education officers play an important role in the care and welfare of and advocacy for Aboriginal patients and families, helping ensure a responsive and respectful patient journey.
A young girl sits on her mother's lap on a hostpital bed.
Interpreter and translation services
We can arrange a free interpreter for you. Interpreters are available for over 50 languages. Tell us which language you speak when your child is admitted, or let your nurse know.
A mother holds her baby as she uses her smartphone.
Cartula Health app
The Cartula Health app helps manage and inform you about your healthcare journey at the Sydney Children’s Hospitals Network. You can organise your appointments and hospital documents all in one place!