Life with a baby in Grace can be tough. Here's some of the services we provide to help.

Social worker 

The Grace social work team is available for counselling and support to parents, carers and their family. 

The social worker can help with a range of support needs including:

• emotional support and guidance in relation to adjustment to your baby’s illness or medical condition
• family and relationship concerns
• decision making and working together with the treating team
• stress and worry
• grief, loss and bereavement
• linking in with perinatal services in the community

If you would like to speak to a social worker please ask a member of your treating team to contact them, or phone (02) 7825 2641 and ask to speak to the Grace social worker.

Aboriginal support worker

The Aboriginal Health Unit has Aboriginal support worker who can culturally support our Aboriginal patients and their families. 

They will contact with you while you’re here, but you can also call them on (02) 7825 2641 or (02) 7825 2642.

The Patient Friend 

Sometimes you need to speak to someone who is not in your child’s health care team. 

The role of the Patient Friend is to listen to any concerns you have about your baby's care and liaise on your behalf with the hospital staff. 

The Patient Friend can also guide you on how to submit a written compliment or complaint. 

Contact them on (02)7825 3535 or email SCHN-CHW-PatientFriend@health.nsw.gov.au

The Patient Friend office is located on Level 2 behind the chemist.