Contact

Enquiries and referrals: 

(02) 9382 1789 | schn-schkccsecretary@health.nsw.gov.au

Outpatient clinic new patients: (02) 9382 1690 

Outpatient clinic existing patients: (02) 9382 1006 | (02) 9382 1009

Urgent cases: Contact the Haematologist on-call via Switchboard on (02) 9382 1111 or refer directly to the Emergency Department.

About our service

The Haematology department provides a clinical, consultative and diagnostic service for children with non-malignant haematological conditions.

We treat conditions including but not limited to: 

  • Haemophilia and other bleeding disorders
  • Thromboses and anticoagulation 
  • Haemoglobinopathies such as thalassaemia and sickle cell disease
  • Haemolytic anaemia
  • Immune thrombocytopenia
  • Neutropenia 
  • Bone marrow failure
  • Vascular malformations cared for in conjunction with paediatric, dermatology and surgical teams.

The Haematology Department is part of the Kids Cancer Centre (KCC)

Our service is comprised of a team of medical, nursing, allied health and psychological staff.

Weekly meetings between paediatric oncologists, haematologist, radiation oncologists, paediatric surgeons, radiologists, nuclear medicine physicians and pathologists ensures optimal care.

Referral process for clinicians

Our department is using Consultmed to manage referrals. The Consultmed platform allows health professionals to send e-referrals to us securely.   

Consultmed questions and technical support: helpdesk@consultmed.co

Haematology service enquires: schn-schkccsecretary@health.nsw.gov.au 

Referral and appointment process for parents and carers

Request a refferal

To make an appointment at our clinic, you will need a referral from your clinician. 

They will assess your child, discuss your concerns, and make a referral to the appropriate service.

Referrals should include:

  • Referral on letterhead
  • Address to haematologist by name
  • Detailed assessment and all relevant test results 
  • Patient name, date of birth, gender, address 
  • Preferred contact person and number, language spoken at home and need for an interpreter
  • Medicare card details
  • Signature and contact details of referring doctor
  • Provider number of consultant requesting referral

Track your referral

Our department uses Consultmed to manage referrals. Your referring clinician sends the e-referral to us using the secure Consultmed platform.  

If your clinician has questions about Consultmed or require technical support, they can contact helpdesk@consultmed.co.  

New referrals are triaged according to clinical priority and patients will be advised of their appointment through an email or phone call.

Need support?

If you need help or have questions about the referral and appointment process, please contact us.  

Phone: (02) 9382 1789 

Email: schn-schkccsecretary@health.nsw.gov.au 

Clinic information

Location: The Haematology clinic is located in C2 North on level 2 of Sydney Children’s Hospital, Randwick.

Clinic hours:

  • Monday: 2pm - 5pm (Dr Susan Russell, Dr Meredith Wiggins) 
  • Wednesday: 9:30am - 12:30pm, 2pm - 5pm (Dr Susan Russell)
  • Thursday: 2pm - 5pm (Dr Meredith Wiggins)

Clinical Staff:

  • Dr Susan Russell, Head of Haematology Service
  • Dr Meredith Wiggins
  • Haematology Fellow 
  • Grainne Dunne, Haematology and Apheresis Clinical Nurse Consultant

Patient and family support

A smiling Aboriginal family.
Our Aboriginal Hospital Liaison and Education officers play an important role in the care and welfare of and advocacy for Aboriginal patients and families, helping ensure a responsive and respectful patient journey.
A young girl sits on her mother's lap on a hostpital bed.
We can arrange a free interpreter for you. Interpreters are available for over 50 languages. Tell us which language you speak when your child is admitted, or let your nurse know.
A mother holds her baby as she uses her smartphone.
The Cartula Health app helps manage and inform you about your healthcare journey at the Sydney Children’s Hospitals Network. You can organise your appointments and hospital documents all in one place!