Contact

Phone: (02) 9382 1508 

Hours: 9am - 5pm on Monday, Tuesday, Thursday, Friday

Email: schn-sch-infectiousdiseases@health.nsw.gov.au

 

About our service

The Infectious Diseases and Microbiology service is part of the broader Department of Immunology (including allergy and rheumatology). 

We provide a clinical infectious disease consultation service, including:

  • immunisation advice and support
  • advice to medical colleagues on management of severe or difficult to diagnose infections
  • infection prevention and control and how antibiotics are used in the hospital.

We provide a statewide role in the management of paediatric HIV.

Laboratory microbiology, virology, serology and molecular services are provided by the NSW Health Pathology based on the Prince of Wales (POW) campus.

Tuberculosis services are provided by the POW Adult Chest Clinic.

Referral process for clinicians

Our department is using Consultmed to manage referrals. The Consultmed platform allows health professionals to send e-referrals to us securely.   

Consultmed questions and technical support: helpdesk@consultmed.co

Referral and appointment process for parents and carers

Request a referral

To make an appointment at our clinic, you will need a referral from your GP, paediatrician or specialist. 

They will assess your child, discuss your concerns, and make a referral to the appropriate service.  

Track your referral

Our department uses Consultmed to manage referrals. Your referring clinician sends the e-referral to us using the secure Consultmed platform.  

Once we receive the referral, we will send you an email with your tracking information. We will update you as we process the referral and book your appointment. 

To receive these updates, please ask your referring clinician to include your email on the referral.  

If your clinician has questions about Consultmed or require technical support, they can contact helpdesk@consultmed.co.  

Need support?

If you need help or have questions about the referral and appointment process, please contact us.  

Our research

Our research supports communities, families and clinicians caring for children with infectious diseases.

Patient and family support

A smiling Aboriginal family.
Our Aboriginal Hospital Liaison and Education officers play an important role in the care and welfare of and advocacy for Aboriginal patients and families, helping ensure a responsive and respectful patient journey.
A young girl sits on her mother's lap on a hostpital bed.
We can arrange a free interpreter for you. Interpreters are available for over 50 languages. Tell us which language you speak when your child is admitted, or let your nurse know.
A mother holds her baby as she uses her smartphone.
The Cartula Health app helps manage and inform you about your healthcare journey at the Sydney Children’s Hospitals Network. You can organise your appointments and hospital documents all in one place!