Physiotherapy, The Children's Hospital at Westmead


Phone: (02) 7825 3369


Location: Outpatient building, Level 2

Reception hours: 8:00am-4:30pm Monday to Friday

About our service

Physiotherapy is a clinical health science and profession that aims to rehabilitate a person's ability to move and function. 

The Physiotherapy team at The Children’s Hospital at Westmead provide specialist paediatric care to infants, children and adolescents with a variety of health conditions. We have an expert understanding of child development and how this relates to neurological, cardio-respiratory and musculoskeletal health. 

Our service focusses on assessing each child individually and developing evidence-based treatment and education programmes with a child and family-centred focus to help children maximise their participation in everyday activities. We utilise a variety of management techniques including exercise prescription, manual therapies, aquatic physiotherapy, casting/splinting, use of specialised equipment and many other methods. 

Physiotherapists work autonomously and within other teams in the hospital setting to ensure holistic care for all patients and families. Physiotherapy may be provided individually or in groups, and we see both inpatients of the hospital and outpatients who reside within our specific catchment area. 

We also work within numerous specialty clinics across the hospital - some of the conditions we are involved with include:

  • Musculoskeletal injuries and conditions (e.g.: sports injuries, knee pain, rheumatology)
  • Developmental and newborn concerns (e.g.: delayed gross motor skills, plagiocephaly, torticollis, talipes)
  • Respiratory conditions (e.g.: cystic fibrosis, bronchiectasis)
  • Neurology/neurosurgery, including brain and spinal cord injuries
  • Rehabilitation for many complex conditions (e.g.: spina bifida, neuromuscular conditions, brachial plexus palsy)
  • Burns and plastics injuries
  • Chronic pain conditions
  • Mental health

Referral process for clinicians

Referrals are only accepted from paediatricians or doctors associated with The Children’s Hospital at Westmead.

Our department is using Consultmed to manage referrals. The Consultmed platform allows health professionals to send e-referrals to us securely.   

Consultmed questions and technical support:

Referral and appointment process for parents and carers

Request a referral

To make an appointment at our clinic, you will need a referral from your GP, paediatrician or specialist. 

They will assess your child, discuss your concerns, and make a referral to the appropriate service.  

Track your referral 

Our department uses Consultmed to manage referrals. Your referring clinician sends the e-referral to us using the secure Consultmed platform.  

Once we receive the referral, we will send you an email with your tracking information. We will update you as we process the referral and book your appointment. 

To receive these updates, please ask your referring clinician to include your email on the referral.  

If you have questions or require technical support, please contact  

Need support?

If you need help or have questions about the referral and appointment process, please contact us on (02) 7825 3369. 

What to expect at your appointment:

  • On arrival to an outpatient appointment you will be asked to check in at the Physiotherapy reception desk. 
  • Typically, an appointment will last between 30-60 minutes. 
  • It is important to bring a guardian along particularly if you are under the age of 16 and leave siblings at home when possible. 
  • We suggest wearing comfortable clothing such as active-wear and enclosed shoes. 
  • If English is not your first language and we are aware prior to the appointment, your physiotherapist is able to organise an interpreter who can assist in full participation in your session. 
  • If you have any questions in the lead up to your appointment, please contact us on (02) 7825 3369 and ask to speak to your physiotherapist.
Last updated Monday 20th May 2024

Patient and family support

A smiling Aboriginal family.
Our Aboriginal Hospital Liaison and Education officers play an important role in the care and welfare of and advocacy for Aboriginal patients and families, helping ensure a responsive and respectful patient journey.
A young girl sits on her mother's lap on a hostpital bed.
We can arrange a free interpreter for you. Interpreters are available for over 50 languages. Tell us which language you speak when your child is admitted, or let your nurse know.
A mother holds her baby as she uses her smartphone.
The Cartula Health app helps manage and inform you about your healthcare journey at the Sydney Children’s Hospitals Network. You can organise your appointments and hospital documents all in one place!