Visiting and staying

Your handbook on what to expect, how to get to the hospital, what to bring, and how to plan for your stay—whether it’s a short appointment or an overnight admission.

A father holds his smiling child and kisses them on the cheek.

Coming to our hospitals

Our hospitals are big places and coming to them can be a little overwhelming. This information will help you find your way around and know what to expect.

Child sitting in a clinic room while an adult leans in and hands them a pen.

Need-to-know

Learn about your rights and responsibilities, how to escalate concerns, our hospital guidelines and making payments.

A young girl lying in a hospital bed smiles at the camera. She is covered with floral blankets and cushions.

Inpatients

Learn about how to to get your child ready for a hospital stay and things they can do while while they are at hospital.

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Virtual care

Virtual care, previously known as telehealth, allows you to access our services without leaving your home or community.

A man with a stethoscope typing on a laptop.

Health information and privacy

Learn about how we protect patient privacy and provide access to medical records within our services.

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Support services

Learn about the staff and resources we have to help make your experience with us as comfortable as possible.