Support services at our hospitals

Support services

Learn about the staff and resources we have to help make your experience with us as comfortable as possible.

Person sitting outdoors holding a notebook, with garden planter boxes and a brick wall
Staff who can help
Support is close at hand, from patient friends and chaplains to volunteers and ward grandparents who can help during your child's stay.
Adult holding a newborn baby wrapped in a blanket, sitting in a hospital room.
Parent and carer support
Support, services and helpful resources to make your time with us feel a little easier, more comfortable and less overwhelming.
Adult and young child sitting close together and smiling at the camera in a bright indoor space.
Services for Aboriginal families
Culturally safe support for Aboriginal families, with guidance, advocacy and help staying connected to community and culture.
Person wearing a headset works at a desk with computer screens, with another staff member working nearby.
Interpreter and translation services
Interpreter and translation support, including AUSLAN, so your family can feel understood, informed and included in care.
Staff member and child sitting at a table, using a small model to explain an MRI scan with the scanner visible in the background.
Child Life Therapy service
Gentle support through play, education and emotional care to help children and families feel more prepared for tests and procedures.
Young child gently holding a baby’s hand while the baby lies on a soft cushion.
Support for siblings of sick kids
Simple, thoughtful ways to help siblings feel included, reassured and cared for when a brother or sister is in hospital.