Parent and carer support
Do you need urgent support?
Parent Line NSW is a free telephone counselling and support service for parents and carers with children under 18.
Speak to a trained and professional counsellor by calling 1300 1300 52:
- Monday – Friday: 9am to 9pm
- and weekends – 4pm to 9pm.
Support for carers
Carers can be different types of people
A carer is anyone who provides ongoing assistance to a family member or friend who requires help due to disability, chronic illness, mental illness or frail age.
Usually a child’s carer is their parent but for some children this could be grandparents, aunts and uncles, foster carers or siblings.
About our Carer Support Program
Our Carer Support Program aims to make the hospital a better place for carers. We do this by providing:
- the parent and carer resource centres
- carer support volunteers who can see you at your child’s bedside, keep you company and bring information
- improvement to hospital services to make it more comfortable and accessible to carers
- hospital policies and procedures that consider carers’ needs.
Spaces for parents and carers
Our Resource Centres have been designed by parents for parents. They provide a relaxing and homely environment where parents and carers can take a break.
Quiet rooms where you can find respite for you and your family while at one of our hospitals
See also
Learn about our full range of support services, including translators, Aboriginal Health Workers and volunteers.
Learn how you can support your child with illness or disability while also looking after your own wellbeing.
Understanding and navigating your own mental health as a parent will help set you and your family up for success.
Take a look at our education programs, designed to help you understand and manage a range of health conditions.
Learn about options for accomodation in Randwick and Westmead, including support and subsidies.
Our inpatient facilities enable a parent or carer to stay overnight at their child’s bedside throughout their hospital stay.