Contact

Phone: (02) 9382 1544

Location: Outpatients, Sydney Children's Hospital, Randwick

About our service

Craniofacial is a diverse field covering head, neck and facial conditions that children are born with, as well as those that develop as they grow.

Some conditions are common and others rare; we treat every child and every family as unique individuals.

Craniomaxillofacial surgery covers the range of congenital and acquired conditions that affect the head and neck region.

These include babies born with skull abnormalities, face and jaw, clefts, bone tumours, craniofacial syndromes, airway issues, and acquired deformities due to trauma or tumour.

Our service looks after babies, children and young adults.

We treat:

  • Craniosynostosis 
  • Hemifacial macrosomia
  • Treacher Collins Syndrome
  • Positional plagiocephaly
  • Goldenhar Syndrome
  • Craniofacial Microsomia
  • Fronto-nasal dysplasia
  • Pierre Robin Sequence
  • VCSF/22Q deletion
  • Microtia
  • Mobius Syndrome

We work closely with the cleft lip and palate service and the orthotics service.

Referral process for clinicians

Our department is using Consultmed to manage referrals. The Consultmed platform allows health professionals to send e-referrals to us securely.   

Consultmed questions and technical support: helpdesk@consultmed.co

Referral and appointment process for parents and carers

Request a referral

To make an appointment at our clinic, you will need a referral from your GP, paediatrician or specialist. 

They will assess your child, discuss your concerns, and make a referral to the appropriate service.  

Track your referral

Our department uses Consultmed to manage referrals. Your referring clinician sends the e-referral to us using the secure Consultmed platform.  

Once we receive the referral, we will send you an email with your tracking information. We will update you as we process the referral and book your appointment. 

To receive these updates, please ask your referring clinician to include your email on the referral.  

If your clinician has questions about Consultmed or require technical support, they can contact helpdesk@consultmed.co.  

Need support?

If you need help or have questions about the referral and appointment process, please contact us on (02) 9382 1544.

Clinic information

Clinic appointments

  • When: Alternate Fridays
  • Where: Outpatients Department, Ground floor, Sydney Children’s Hospital, Randwick.
  • When: 7.30am -11:00am. 

Please arrive in plenty of time and bring your blue book with you along with any imaging for example x-rays or scans that your child may have had.

Children are evaluated in a supportive and playful environment by many different specialists. The team may include:

  • plastic and reconstructive surgeons
  • neurosurgeons
  • oral and maxillofacial surgeons
  • opthalmologists
  • ear, nose and throat aurgeons
  • medical geneticists
  • dentists and orthodontists
  • speech pathologists
  • anaesthetists
  • social workers
  • medical photographers.

Children attending this clinic often have complex needs, so please allow for additional time on the day of your appointment.

At the appointment

Patients and their family are allocated a consultation room where they will stay for the most of the appointment.

The various specialty teams will move around from room to room to see each patient individually.

Patients will have their height and weight taken by a nurse at the beginning of the session, and often their head circumference will also be measured by a doctor.

You can expect to be at this appointment for around 1-2 hours.

After all patients have been seen in clinic, we hold a team meeting where patients' progress is discussed in depth and our specialists have input into your child's treatment plan. We need your consent to discuss your child at this meeting and will provide a form for you to sign.

Patients are asked to have their photograph taken by our professional medical photographer. Photographs remain a confidential part of the medical record, and are used to document changes in a patient’s condition over time.

If any medical imaging procedures are required, these will be organised by the team.

For minor procedures such as X-rays or audiology (hearing) tests, you will be given forms and asked to go to the radiology department for the test at your convenience. If your child requires a more in depth procedure such as a CT or MRI under general anaesthetic (GA), this will be arranged and you will be informed by the Hospital of the date for the procedure.

Our team, including our dedicated craniofacial clinical nurse coordinator will support you throughout the process.

Handbook for parents and carers

We have answers to some of your questions.

Patient and family support

A smiling Aboriginal family.
Our Aboriginal Hospital Liaison and Education officers play an important role in the care and welfare of and advocacy for Aboriginal patients and families, helping ensure a responsive and respectful patient journey.
A young girl sits on her mother's lap on a hostpital bed.
We can arrange a free interpreter for you. Interpreters are available for over 50 languages. Tell us which language you speak when your child is admitted, or let your nurse know.
A mother holds her baby as she uses her smartphone.
The Cartula Health app helps manage and inform you about your healthcare journey at the Sydney Children’s Hospitals Network. You can organise your appointments and hospital documents all in one place!