Social workers in palliative care

Working alongside other members of the palliative care team, the social worker helps reduce the challenges faced by children with life-limiting illnesses and their families. This usually involves assisting people with managing change in their lives that will occur throughout a child’s illness.

After spending time with a patient and family to identify their needs, the social worker assists patients and families to find ways to improve their wellbeing and quality of life.

The social worker can provide families with information and advice about different supports that are available in the hospital and community.

They can also assist families to connect with government and non-government agencies to address each family’s individual needs and help with the application process.

Counselling for patients, parents and other family members is also offered as needed in hospital, at home or within their local community (including via videoconference). 

Accessing the social work service is your choice

A family can choose if they would like to access the social work service. If you feel like you are struggling, facing major challenges alone, or that you are in a crisis, a social worker may be able to help you.

Social workers are trained to recognise when a person is experiencing the above. Even if you are feeling a little unsure about your situation, a social worker may be able to help you gain a clearer understanding of what is occurring.

Social workers support individuals, groups and communities to recognise and develop their own strengths to access the available services and resources they need.

How a palliative care social worker is different to other social workers in the medical team

Palliative care social workers have experience and expertise in working with families who have a child with a life limiting condition, adding an extra layer of support for the family throughout the illness, during end of life and bereavement.

Palliative care social workers have insights and access to additional resources which may provide support and guidance to assist you with choices and decision making. 

Accessing the palliative care social work service

The social worker will usually introduce themselves when a referral is made to palliative care.

Alternatively you can speak with any member of the palliative care team.