Translation and Interpreter services

Health Care Interpreter Service (HCIS)

The Children's Hospital at Westmead

The Children's Hospital at Westmead uses the Western Sydney LHD Health Care Interpreter Service, which is free of charge.

For face-to-face and telephone interpreting services, please call 9912 3800 or email wslhd-hcis@health.nsw.gov.au

Sydney Children's Hospital, Randwick 

Sydney Children's Hospital, Randwick, uses the Sydney LHD Health Care Interpreter Service, which is free of charge.

For face-to-face and telephone interpreting services, please call 1800 477 233 or email Slhd-interpreters@health.nsw.gov.au

Backup interpreting service

Please use Translating and Interpreting Service (TIS) National as a backup option.

  • Phone: 131 450 (General) or 1300 655 030 (Emergency)

This service is free of charge to families and patients.

Translating and Interpreting Service (TIS)

The Translating and Interpreting Service is a national service, a unit of the Commonwealth Department of Home Affairs. The Hospital does not use TIS for on-site interpreting.

For a TIS interpreter, telephone 131 450. The service is available 24 hours a day, 7 days a week.

Auslan Interpreter Services

Australian sign language (Auslan) interpreters for the deaf community are available through the NSW Health Care Interpreting Services (HCIS).