Contact
Phone: (02) 7825 0000
Complex Pain Clinic Nurse Coordinator: (02) 7825 2573
Email: SCHN-CHW-ComplexPain@health.nsw.gov.au
Inpatient consultations: Please call the Switchboard on (02) 7825 0000 and page:
- Pain Fellows (6236 or 6848)
- Pain Nurses (6252 or 6151)
- Anaesthetic Registrar - after hours (6008)
About our service
Pain Medicine manages acute and chronic/complex pain.
Chronic or complex pain services are provided to children who have persistent ongoing pain. Acute pain management is for children before, during and after surgery or other painful procedures.
Our service provides:
- ward round to all wards on a daily basis by the acute pain team
- two Complex Pain clinics each week
- inpatient consultations
- a Burns Pain Management Service for the Burns Unit
- specialised cancer pain management services.
Our service also works closely with Palliative care.
Referral process for clinicians
Our department uses Consultmed to manage referrals. The Consultmed platform allows health professionals to send e-referrals to us securely.
Consultmed questions and technical support: helpdesk@consultmed.co
Referral and appointment process for parents and carers
Request a referral
To make an appointment at our clinic, you will need a referral from your GP, paediatrician or specialist.
They will assess your child, discuss your concerns, and make a referral to the appropriate service.
Track your referral
Our department uses Consultmed to manage referrals. Your referring clinician sends the e-referral to us using the secure Consultmed platform.
Once we receive the referral, we will send you an email with your tracking information. We will update you as we process the referral and book your appointment.
To receive these updates, please ask your referring clinician to include your email on the referral.
If your clinician has questions about Consultmed or require technical support, they can contact helpdesk@consultmed.co.
Need support?
If you need help or have questions about the referral and appointment process, please contact us.
Complex Pain Clinic Nurse Practitioner/Coordinator: (02) 7825 2573
Switchboard: (02) 9845 0000, page 6252
Clinic information
Outpatients clinic
The clinic includes a pain medicine specialist, physiotherapist, clinical psychologist and nurse practitioner. We treat and manage complex and persistent pain for children up to the age of 18 (new referrals must be under 16 years of age).
Tuesday clinic:
- Where: Bandaged Bear Outpatient department, level 2
- When: morning and afternoon
Thursday clinic:
- Where: The Child Assessment Centre, level 3
- When: morning
Urgent cases:
- Discuss referral with our nurse practitioner/coordinator on (02) 7825 2573
Telehealth video calls
If you have a scheduled appointment with the Complex Pain Clinic you may like to book a telehealth video consultation.
To use the service, the Google Chrome web browser is required. You can download it here. No other special software or plugins are required.
Appointments for this service must be booked in advanced. Staff will give Telehealth connection details when a telehealth appointment is made.
