Translation and Interpreter services
Health Care Interpreter Service (HCIS)
If you need language support, please ask your child's doctor, nurse, or health care team member to arrange an interpreter for you. Only health care providers can book an interpreter.
The Children's Hospital at Westmead
The Children's Hospital at Westmead uses the Western Sydney LHD Health Care Interpreter Service (HCIS).
Staff members can contact WSLHD HCIS for face-to-face, phone and video interpreting services on (02) 9912 3800 or through the HCIS Booking Portal.
Sydney Children's Hospital, Randwick
Sydney Children's Hospital, Randwick, uses the Sydney LHD Health Care Interpreter Service.
For face-to-face and telephone interpreting services, please call 1800 477 233 or email SLHD-Interpreters@health.nsw.gov.au.
Translating and Interpreting Service (TIS National)
The Translating and Interpreting Service (TIS National) is a national service, a unit of the Commonwealth Department of Home Affairs. The Hospital does not use TIS National for on-site interpreting.
For a TIS National interpreter, telephone 131 450 (general) or 1300 655 030 (emergency). The service is available 24 hours a day, 7 days a week free of charge.
Auslan Interpreter Services
Australian Sign Language (Auslan) interpreters for the deaf community are available through the NSW Health Care Interpreting Services (HCIS).