Phones, TV and Wi-Fi

Wi-Fi and internet access 

  • internet terminals are available for a small fee (ground floor opposite Bear Bite Eatery) 
  • there is also free internet access available in the Parent and Carer Resource Centre
  • there is free Wi-Fi throughout the hospital. 

Free calls from bedside phone

You can make free calls from the bedside phone to any Australian landline or mobile phone. The staff will give you the dialling codes to make free calls when you arrive at the ward.

Please be respectful of other patients and families by keeping your phone calls brief and please do not make calls from the ward after 8pm.

Mobile phones

It is usually okay to use your mobile phone on the wards but it may interfere with medical equipment in some cases. If you would like to use your mobile phone, please ask nursing staff first as there are some areas where this could be a problem. 

Public phones

There are public phones located around the Hospital, and staff can show you where they are.

Phone cards purchased at the Kids Plus Chemist or the Bear Bite Cafeteria can be used to make calls from public phones and bedside phones in the hospital.

Taxi phone

The taxi phone is a free-call phone that is linked directly to the taxi service.

It is on level two, past the enquiries desk. 


Most wards have a play area, TVs for hire, games and craft activities.

Bringing your own electrical equipment

For safety reasons, the maintenance department must check all electrical equipment, such as TVs, DVD players and infusion pumps that you bring into the hospital before they can be used. Please check with the staff on your ward.

Last updated Sunday 5th November 2023