Aboriginal and Torres Strait Islander support 

Improving health outcomes and experience for Aboriginals is a national priority. 

Select a category below to find initiatives, services and resources dedicated to assisting your transition to adult healthcare. 

Health services

  1. The Australian Indigenous Health Info Net for adolescents provides specific information about nutrition and growth, social and emotional wellbeing (mental health), alcohol and other drugs and sexual health among Aboriginal and Torres Strait Islander adolescents (including teenage pregnancy).
  2. The Indigenous Australians’ Health Programme (IAHP) provides Aboriginal and Torres Strait Islander people with better access to high-quality, culturally appropriate primary health care services. The program aims to improve health and wellbeing, and prevent hospital admissions where possible.
  3. An Aboriginal Community Controlled Health Service (ACCHS) is an incorporated Aboriginal organisation initiated by and based in a local Aboriginal community. They deliver a holistic and culturally appropriate health service to the community. Contact details for ACCHS are available on the Aboriginal Health and Medical Research Council of NSW website
  4. Some Aboriginal Community Controlled Health Centres (ACCHS) provide dental care for their patients. Each ACCHS may have different eligibility criteria and appointment processes for their dental programs. Contact your local ACCHS for more information.
  5. The NSW Patient Safety and Clinical Quality Program outlines what you might reasonably expect if you are admitted as a patient to a hospital or require treatment from a health service.
  6. First Peoples with disability is a national organisation that engage with communities across Australia advocating for the interests, protection and rights of Aboriginal and Torres Strait Islander people with disability.

Medicare and Centrelink

Centrelink

  • Use Centrelink's Payment and Service Finder to help you find out what payments and services you may be able to get
  • You can speak to our trained staff in the Centrelink Indigenous Call Centre about your Centrelink payments and services.
  • Indigenous service officers can
    • help connect you to the agency’s information, payments and services
    • support you to understand our services
    • promote our payments and services at community meetings and forums
    • refer you to other services if we can’t help you
    • the Remote servicing team can travel to remote areas so everyone has access to payments and services.

Medicare

The Closing the Gap (CTG) Pharmaceutical Benefits Scheme (PBS) Co-payment is an initiative to help Aboriginal and Torres Strait Islander Australians access low cost or free medicines.

Eligible patients can get their medicine at the concession price. Or, if they have a concession or health care card, their medicine will be free. 

You can use the Medicare Voluntary Indigenous Identifier online form to tell us if you’re an Aboriginal or Torres Strait Islander Australian.

You can also tell us the next time you contact us. We use this information for many things. It helps us identify other programs and services Aboriginal and Torres Strait Islander Australian’s may find helpful.

Support 

Call the Aboriginal and Torres Strait Islander Access Line to get help. You’ll talk to someone with cultural training who’s aware of your health needs.

At our agent or access points, you can access services like Medicare and Centrelink.

If you visit a service centre, you can access staff who are culturally aware and who can help you:

  • enrol in Medicare
  • claim your Medicare benefits.

Careers

  • Indigenous Employment Australia is a job search site for skilled Indigenous workforce
  • The Indigenous Skills and Employment Program (ISEP) connects Indigenous Australians to jobs, targeted skills acquisition and career advancement opportunities
  • The Indigenous Apprenticeships Program is a pathway for Aboriginal and Torres Strait Islander peoples to start their career in the Australian Public Service
  • The Australian Public Service Commission has a dedicated section connecting Aboriginal and Torres Strait Islander people with Australian Government jobs, career development opportunities (trainees and apprenticeships) and networks
  • APM Indigenous job seekers helps Aboriginal or Torres Strait Islander job seekers get to work through a range of government programs. You'll get a friendly employment consultant who will listen to you, explain how it works and tailor your program to suit your individual needs.
  • Interrelate is a not-for-profit provider that specialises in supporting parents and children
    • have a yarn with one of their Aboriginal employees before you apply so you can ask about their experience working with Interrelate. 
    • contact the Human Resources team if you are unable to apply online, and they’ll help you with alternative options. 
    • all Aboriginal and Torres Strait Islander-identified positions will have a member of an Aboriginal and Torres Strait Islander community on the recruitment panel. 

Mental health

Beyond Blue

Beyond Blue has a range of mental health research, information, education and support strategies developed bin consultation with Aboriginal and Torres Strait Islander communities and organisations. 

They also have a support page for young people aged 12-25 that you can visit. 

Visit Beyond Blue's list of helpful contacts and websites for Indigenous mental wellbeing. 

Black Dog Institute

The Black Dog Institute has social and emotional wellbeing resources for First Nations people. 

Learn about their Aboriginal and Torres Strait Islander Lived Experience Centre and download iBobbly, a social and emotional wellbeing self-help app for young Aboriginal and Torres Strait Islander peoples aged 15 years and over. 

Head to Health for Aboriginal and Torres Strait Islander people

Head to Health for Aboriginal and Torres Strait Islander people has resources to help you  look after yourself and make healthy choices that can help you to feel good. There are ideas on keeping well in the meaningful life section of the website.  If you want to reach out for help but aren't sure where to start, you can get support

headspace Yarn Safe

Yarn Safe was developed in September 2014 with the help of 12 Aboriginal and Torres Strait Islander young people from across Australia. There are many categories to choose from including relationships, stress and pressure and alcohol and drugs. 

The information may help you or somebody else going through a hard time. There's no shame in talking it out, headspace is your space to yarn safe.

Sexual health

Aboriginal STI, HIV and Hepatitis workers

Aboriginal STI, HIV and Hepatitis C workers provide a liaison role between Aboriginal and Torres Strait Islander communities and health services around STI, HIV and Hepatitis C related issues. Workers are based in both public facilities and Aboriginal Community Controlled Health Services. Find a worker in your area.

Sexual health programs - Australian Indigenous HealthInfoNet

The Australian Indigenous HealthInfoNet has programs and resources about sexual health related to Aboriginal and Torres Strait Islander people. These include relevant health services, reproductive health, contraception and safe sex. 

Better to know

Better to know provides information about common sexually transmitted infections (STIs), what to do if you have an STI and where to get tested. 

You can also get a free 715 Health Check, an annual health check for Aboriginal and Torres Strait Islander people, send a confidential SMS or email to let your sexual partner(s) know they should get tested and receive free reminders when its time for your next HIV & STIs check-up.

NSW Sexual Health clinics 

For sexual health information and advice, or to find your closest appropriate sexual health service, contact the Sexual Health Infolink

Smoking

  • Visit the Quit for new life page for more information on smoking and quitting for Aboriginal pregnant women and their families.
  • NSW Health has a dedicated page with resources and services to help you quit
  • The Don't make smokes your story website is designed to support Aboriginal and Torres Strait Islander peoples who want to quit smoking
  • My QuitBuddy is an app that helps you get, and stay, smoke-free. It provides helpful tips and distractions to overcome cravings, tracking systems to chart your progress and the facts to help you understand the impact smoking has on your health.
  • The NSW Aboriginal Quitline provides an individually tailored and culturally sensitive service to Aboriginal callers including:
    • Aboriginal advisors to provide tailored advice to Aboriginal callers and an Aboriginal coordinator who is available to talk to community groups about the service
    • Aboriginal specific educational and promotional materials
    • Extended call times and further scheduled calls when requested

Drugs and alcohol

Aboriginal Drug and Alcohol Residential Rehabilitation Network

The Aboriginal Drug and Alcohol Residential Rehabilitation Network (ADARRN) is the network of Aboriginal residential rehabilitation services in NSW who run Residential Rehabilitation Centres. 

ADARRN membership is made up of Aboriginal communtiy controlled organisations that provide residential rehabilitation programs.

Turning Point

Turning Point provides intensive and culturally responsive support, clinical services, and holistic care to improve the health and wellbeing of Aboriginal people impacted by alcohol and other drug (AOD) issues. 

They also list 24/7 telephone and online support services that you can contact.

Lifeline

Lifeline has a list of contacts and websites you can go to for support. 

Legal and housing

NSW Communities and Justice - Housing for Aboriginal people

Find out what types of housing options are available, if you are eligible and how to apply, and other ways to get help. 

NSW Aboriginal Housing Office

The NSW Aboriginal Housing Office provide support to a sustainable housing sector through accessible, culturally appropriate and affordable housing for the Aboriginal people of NSW. You can apply for housing

Aboriginal Legal Service

The Aboriginal Legal Service provides free legal services to Aborignal peoples and Torres Strait Islanders and assists adults and children through representation in court, advice and information, and referral to further support services.

Last updated Tuesday 27th February 2024